Vicky has extensive experience as an Operations Leader. Vicky works directly with managers and employees focusing on employee experience, talent management, and HR processes including recruiting, on-boarding, federal and state compliance. Vicky also works with families to ensure an optimal experience at KidSHINE. Vicky has previous experience working in hospitals with doctors and nurses. Her operations background in the medical industry includes experience with administrative operations, streamlining processes for scheduling, intakes, insurance processes, optimizing daily processes for enhanced employee and client experience, and enhancing the overall structure of the organization. Vicky is passionate about creative problem solving, helping people and is excited to make an impact at KidSHINE. Vicky holds a Bachelor of Science Degree in Business Administration and is currently working on her Masters in Human Resources Management.
In her free time Vicky enjoys being a mom of three girls and a nana to an amazing grandson.